Shipping Policies

1) Is the delivery of product free?

Betterghar.com takes immense pride in providing free shipment for products priced above Rs.1500. Delivery charges for furniture & other heavy goods may be levied according to the weight of the product and the location it is shipped to.

2) What is the estimated delivery time?

Estimated delivery time is the number of days in which the product is expected to reach you.

3) Are there any hidden costs (sales tax, octroi etc) on items sold by Sellers on Betterghar?

There are NO hidden charges when you make a purchase on Betterghar. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.

4) Why is the CoD option not offered in my location?

Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.
Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location or get in touch with us on +91 222 889 1849.

5) I need to return an item, how do I arrange for a pick-up?

Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.
Wherever possible (currently: Greater Mumbai) our Logistics team will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through our logistics services (outside greater Mumbai), you can return the item through a third-party courier service.

6) Does Betterghar deliver internationally?

Yes! We do ship internationally, however, taxes, custom duties, freight, clearance charges etc. will need to be borne by the buyer.